Conversations for Change: 12 Ways to Say it Right When It Matters MostShawn Kent HayashiSeptember 13, 2010
Crucial Conversations Tools for Talking When Stakes Are High, Second EditionKerry Patterson, Joseph Grenny, Ron McMillan, Al SwitzlerAugust 19, 2011
Mean Girls at Work: How to Stay Professional When Things Get PersonalKatherine Crowley, Kathi ElsterOctober 9, 2012
Conversations that Get Results and Inspire Collaboration: Engage Your Team, Your Peers, and Your Manager to Take ActionShawn Kent HayashiMarch 26, 2013
Conversational Capacity: The Secret to Building Successful Teams That Perform When the Pressure Is OnCraig WeberMarch 26, 2013