Be Bold and Win the Sale: Get Out of Your Comfort Zone and Boost Your PerformanceJeff ShoreDecember 31, 2013
Beyond Referrals: How to Use the Perpetual Revenue System to Convert Referrals into High-Value ClientsBill CatesMarch 26, 2013
Big Book of Brainstorming Games: Quick, Effective Activities that Encourage Out-of-the-Box Thinking, Improve Collaboration, and Spark Great Ideas!Mary Scannell, Mike MulvilhillApril 19, 2012
The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and CollaborationMary ScannellMay 10, 2010
Big Book of Low-Cost Training Games: Quick, Effective Activities that Explore Communication, Goal Setting, Character Development, Teambuilding, and More—And Won't Break the Bank!Mary Scannell, Jim CainApril 19, 2012
The Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-Solving Skills and Improving Customer ServiceEdward Scannell, Colleen RickenbacherJuly 26, 2010
The Big Book of Team Coaching Games: Quick, Effective Activities to Energize, Motivate, and Guide Your Team to SuccessMary Scannell, Mike Mulvihill, Joanne SchlosserJune 26, 2013
Boundless Potential: Transform Your Brain, Unleash Your Talents, and Reinvent Your Work in Midlife and BeyondMark WaltonFebruary 15, 2012
Contagious Selling: How to Turn a Connection into a Relationship that Lasts a LifetimeDavid RichSeptember 19, 2012
Conversations for Change: 12 Ways to Say it Right When It Matters MostShawn Kent HayashiSeptember 13, 2010
Crucial Conversations Tools for Talking When Stakes Are High, Second EditionKerry Patterson, Joseph Grenny, Ron McMillan, Al SwitzlerAugust 19, 2011
Culture Connection: How Developing a Winning Culture Will Give Your Organization a Competitive AdvantageMarty ParkerOctober 11, 2011
The Customer Culture Imperative: A Leader's Guide to Driving Superior PerformanceLinden Brown, Christopher BrownDecember 17, 2013
CustomerCentric Selling, Second EditionMichael T. Bosworth, John R. Holland, Frank VisgatisDecember 18, 2009
The CustomerCentric SellingĀ® Field Guide to Prospecting and Business Development: Techniques, Tools, and Exercises to Win More BusinessGary WalkerMarch 26, 2013