CustomerCentric Selling, Second EditionMichael T. Bosworth, John R. Holland, Frank VisgatisDecember 18, 2009
The Talent Management Handbook: Creating a Sustainable Competitive Advantage by Selecting, Developing, and Promoting the Best PeopleLance Berger, Dorothy BergerNovember 10, 2010
Win-Win Performance Appraisals: What to Do Before, During, and After the Review to Get the Best Results for Yourself and Your EmployeesLawrence HolppAugust 24, 2011
The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and CollaborationMary ScannellMay 10, 2010
Conversations for Change: 12 Ways to Say it Right When It Matters MostShawn Kent HayashiSeptember 13, 2010
The Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-Solving Skills and Improving Customer ServiceEdward Scannell, Colleen RickenbacherJuly 26, 2010
Crucial Conversations Tools for Talking When Stakes Are High, Second EditionKerry Patterson, Joseph Grenny, Ron McMillan, Al SwitzlerAugust 19, 2011
How to Get a Job on Wall Street: Proven Ways to Land a High-Paying, High-Power JobScott HooverAugust 22, 2011
Big Book of Low-Cost Training Games: Quick, Effective Activities that Explore Communication, Goal Setting, Character Development, Teambuilding, and More—And Won't Break the Bank!Mary Scannell, Jim CainApril 19, 2012
Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational PerformanceJack Phillips, Patti Phillips, Rebecca RayMarch 9, 2012
How Women Lead: The 8 Essential Strategies Successful Women KnowSharon Hadary, Laura HendersonSeptember 4, 2012
Fearless Referrals: Boost Your Confidence, Break Down Doors, and Build a Powerful Client ListMatt AndersonDecember 12, 2011
Boundless Potential: Transform Your Brain, Unleash Your Talents, and Reinvent Your Work in Midlife and BeyondMark WaltonFebruary 15, 2012
Rules of the Hunt: Real-World Advice for Entrepreneurial and Business SuccessMichael Dalton JohnsonApril 27, 2012
How to Hire and Develop Your Next Top Performer, 2nd edition: The Qualities That Make Salespeople GreatHerb Greenberg, Patrick SweeneyAugust 14, 2012
Beyond Referrals: How to Use the Perpetual Revenue System to Convert Referrals into High-Value ClientsBill CatesMarch 26, 2013
Winning Body Language for Sales Professionals: Control the Conversation and Connect with Your Customer—without Saying a WordMark Bowden, Andrew FordSeptember 6, 2012
Big Book of Brainstorming Games: Quick, Effective Activities that Encourage Out-of-the-Box Thinking, Improve Collaboration, and Spark Great Ideas!Mary Scannell, Mike MulvilhillApril 19, 2012
SOAR Selling: How To Get Through to Almost Anyone—the Proven Method for Reaching Decision MakersDavid Hibbard, Marhnelle HibbardDecember 18, 2012
Contagious Selling: How to Turn a Connection into a Relationship that Lasts a LifetimeDavid RichSeptember 19, 2012
How to Give Financial Advice to Women: Attracting and Retaining High-Net Worth Female ClientsKathleen Burns KingsburyAugust 7, 2012
Joe Girard's 13 Essential Rules of Selling: How to Be a Top Achiever and Lead a Great LifeJoe GirardOctober 23, 2012
How to Close a Deal Like Warren Buffett: Lessons from the World's Greatest DealmakerTom Searcy, Henry DeVriesOctober 9, 2012
The Executive's Guide to Consultants: How to Find, Hire and Get Great Results from Outside ExpertsDavid FieldsOctober 23, 2012
The Exchange Strategy for Managing Conflict in Healthcare: How to Defuse Emotions and Create Solutions when the Stakes are HighSteven Dinkin, Barbara Filner, Lisa MaxwellNovember 20, 2012
Global HR Competencies: Mastering Competitive Value from the Outside-InDave Ulrich, Wayne Brockbank, Jon Younger, Mike UlrichOctober 22, 2012
How to Read a Client from Across the Room: Win More Business with the Proven Character Code System to Decode Verbal and Nonverbal CommunicationBrandy MychalsOctober 23, 2012
Smart Prospecting That Works Every Time!: Win More Clients with Fewer Cold CallsMichael D. KrauseFebruary 13, 2013
The CustomerCentric Selling® Field Guide to Prospecting and Business Development: Techniques, Tools, and Exercises to Win More BusinessGary WalkerMarch 26, 2013
Stop Asking for Referrals: A Revolutionary New Strategy for Building a Financial Service Business that Sells ItselfStephen WershingSeptember 11, 2012
Perfect Phrases for Sales Referrals: Hundreds of Ready-to-Use Phrases for Getting New Clients, Building Relationships, and Increasing Your SalesJeb Brooks, Marty ScirrattMarch 26, 2013
The Big Book of Team Coaching Games: Quick, Effective Activities to Energize, Motivate, and Guide Your Team to SuccessMary Scannell, Mike Mulvihill, Joanne SchlosserJune 26, 2013
What to Say in Every Job Interview: How to Understand What Managers are Really Asking and Give the Answers that Land the JobCarole MartinDecember 10, 2013
How to Give Financial Advice to Couples: Essential Skills for Balancing High-Net-Worth Clients' NeedsKathleen Burns KingsburyAugust 20, 2013
How to Design a Life Worth Smiling About: Developing Success in Business and in LifeDarryl DavisJune 17, 2014
The Opening Playbook: A Professional’s Guide to Building Relationships that Grow RevenueAndrew DietzMay 19, 2014
Be Bold and Win the Sale: Get Out of Your Comfort Zone and Boost Your PerformanceJeff ShoreDecember 31, 2013
Talent Selection and Onboarding Tool Kit: How to Find, Hire, and Develop the Best of the Best Lamont , Erika , Bruce , Anne July 7, 2014
Talent Assessment and Development Pocket Tool Kit: How to Get the Most out of Your Best People Hampel , Brenda , Bruce , Anne July 7, 2014
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