CustomerCentric Selling, Second EditionMichael T. Bosworth, John R. Holland, Frank VisgatisDecember 18, 2009
The Talent Management Handbook: Creating a Sustainable Competitive Advantage by Selecting, Developing, and Promoting the Best PeopleLance Berger, Dorothy BergerNovember 10, 2010
Win-Win Performance Appraisals: What to Do Before, During, and After the Review to Get the Best Results for Yourself and Your EmployeesLawrence HolppAugust 24, 2011
Electrical Safety Handbook, 4th EditionJohn Cadick, Mary Capelli-Schellpfeffer, Dennis Neitzel, Al WinfieldMarch 15, 2012
Successful Onboarding: Strategies to Unlock Hidden Value Within Your OrganizationMark Stein, Lilith ChristiansenJune 21, 2010
Conversations for Change: 12 Ways to Say it Right When It Matters MostShawn Kent HayashiSeptember 13, 2010
Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints ManagementBahadir Inozu, Dan Chauncey, Vickie Kamataris, Charles Mount, LLC NOVACESAugust 24, 2011
Solving Employee Performance Problems: How to Spot Problems Early, Take Appropriate Action, and Bring Out the Best in EveryoneAnne Bruce, Brenda Hampel, Erika LamontMay 26, 2011
Crucial Conversations Tools for Talking When Stakes Are High, Second EditionKerry Patterson, Joseph Grenny, Ron McMillan, Al SwitzlerAugust 19, 2011
Compressors: How to Achieve High Reliability & AvailabilityHeinz P. Bloch, Fred K. GeitnerJune 12, 2012
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