Conversations for Change: 12 Ways to Say it Right When It Matters MostShawn Kent HayashiSeptember 13, 2010
Just Promoted! A 12-Month Road Map for Success in Your New Leadership Role, Second EditionEdward Betof, Nila BetofJuly 13, 2010
Influencing Powerful People : Engage and Command the Attention of the Decision-Makers to Get What You Need to SucceedDirk SchlimmMarch 9, 2011
Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work EnvironmentLawrence Polsky, Antoine GerschelJune 7, 2011
Business Improv: Experiential Learning Exercises to Train Employees to Handle Every Situation with SuccessVal Gee, Sarah GeeMay 23, 2011
Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication PatternsBen Benjamin, Amy Yeager, Anita SimonFebruary 7, 2012
Crucial Conversations Tools for Talking When Stakes Are High, Second EditionKerry Patterson, Joseph Grenny, Ron McMillan, Al SwitzlerAugust 19, 2011
Big Book of Low-Cost Training Games: Quick, Effective Activities that Explore Communication, Goal Setting, Character Development, Teambuilding, and More—And Won't Break the Bank!Mary Scannell, Jim CainApril 19, 2012
Perfect Phrases for Creativity and Innovation: Hundreds of Ready-to-Use Phrases for Break-Through Thinking, Problem Solving, and Inspiring Team CollaborationKaren EriksenApril 13, 2012
Five Keys to Powerful Business Relationships: How to Become More Productive, Effective and InfluentialSallie Sherman, Joseph Sperry, Steve VucelichOctober 29, 2013
Dealing with People You Can't Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their WorstDr. Rick Brinkman, Dr. Rick KirschnerMay 23, 2012
The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your CustomersReza Soudagar, Vinay Iyer, Volker HildebrandSeptember 23, 2011
Big Book of Brainstorming Games: Quick, Effective Activities that Encourage Out-of-the-Box Thinking, Improve Collaboration, and Spark Great Ideas!Mary Scannell, Mike MulvilhillApril 19, 2012
Mean Girls at Work: How to Stay Professional When Things Get PersonalKatherine Crowley, Kathi ElsterOctober 9, 2012
Say it Like Obama and Win!: The Power of Speaking with Purpose and Vision, Revised and Expanded Third EditionShel LeanneJuly 10, 2012
Conversations that Get Results and Inspire Collaboration: Engage Your Team, Your Peers, and Your Manager to Take ActionShawn Kent HayashiMarch 26, 2013
Conversational Capacity: The Secret to Building Successful Teams That Perform When the Pressure Is OnCraig WeberMarch 26, 2013
The Gamification Revolution: How Leaders Leverage Game Mechanics to Crush the CompetitionGabe Zichermann, Joselin LinderMarch 26, 2013
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